Frequently asked questions
Oversized Luggage
-
Musical instruments may be transported both in the luggage compartment and in the passenger compartment of the aircraft. The dimensions of the musical instrument may not exceed 40*30*20 cm for transport in the cabin.
Read more -
When transporting a child, a child scooter/bicycle will be accepted as an additional item of luggage.
-
Prams, cradles and other carrier devices for children under 12 years old must be carried free of charge in addition to your free baggage allowance. These items must be weighed and checked in at the check-in desk. If you wish to use a pram before boarding, you must advise the check-in desk. In this case, you can return the pram just before boarding the plane.
-
With the Standard fare, one set of skiing equipment weighing no more than 23 kg per passenger (the three-dimensional standard is ignored) can be transported free of charge in addition to the fixed baggage allowance. At Light and Economy fares, transportation is subject to an additional fee.
-
No, you cannot. If you are flying without a baby, a pram will be carried in accordance with your baggage allowance and the fare shown on your ticket.
-
At the request of passengers travelling together for the same purpose to the same destination or stopover point on the same flight (family, travelling companions or persons travelling on business), the luggage can be combined, taking into account the sum of free baggage allowances according to the weight of each passenger. The weight of a single piece of joined luggage may not exceed thirty kilograms and is accepted for carriage at no extra charge.
-
Your luggage fees depend on weight and number of bags. To determine the amount, please read the fees shown on our website in the baggage allowance section.
Still have questions?
Please do not hesitate to contact us
