We can provide certificates of flight confirmation, ticket prices, flight delays and cancellations, if required. Before ordering certificates, we recommend that you carefully read the rules of the service.
How long does it take to prepare the certificate?
Two types of certificates are available:
- Urgent, takes 10 working days
- Non urgent, takes 20 working days
If the passenger asks for the original certificate by post, the delivery time is added to the time of preparation.
The price depends on the urgency of the service.Rates are described below.
How and where the certificate is delivered
The passenger receives a scan of the certificate by e-mail. If the original is required, the company sends the certificate via Russian Post to the address specified in the application.
If the passenger has not provided a mailing address in the application, only a scan of the certificate will be sent.
We will draw up certificates according to the details in your application. If you accidentally make a mistake, it will be saved on the certificate. To make a correction, you will need to complete and pay for the application again.
Types of certificates
You can get the following certificates from our company:
- Flight confirmation
- Flight cost certificate — for scheduled flights only and if the flight was not a part of a tour package
- About airline flight delay or cancellation — for insurance cases
- About calculation of air transportation cost within the Russian Federation (for charter flights) — issued if passenger presents a certificate from tour operator confirming the cost of entire flight
- About total orthodrome length of the itinerary
Cost of the certificate per passenger
The cost depends on the type of certificate, period of validity and its format.
| Certificate type | Scan | Original |
|---|---|---|
| About flight confirmation | 900 ₽ | 1 200 ₽ |
| About flight price | 900 ₽ | 1 200 ₽ |
| Certificate of airline flight delay or cancellation | 50 ₽ | 600 ₽ |
| Certificate of air transportation cost calculation within the territory of the Russian Federation In case of international transportation, cost of the itinerary indicated in the itinerary receipt |
1 200 ₽ | 1 500 ₽ |
| Certificate of cost calculation within the territory of the Russian Federation In the case of international transportation, when the cost of the itinerary is not indicated in the itinerary receipt but the ticket is issued as part of a tour package. You need a certificate from the tour operator |
1 200 ₽ | 1 500 ₽ |
| Certificate of the total orthodromic length of the route | 900 ₽ | 1 200 ₽ |
Data that we do not provide:
- Cost of carriage with a ticket issued by another airline
- Fare for transportation between places not shown on ticket
- Cost of carriage as a part of a tour package; such information is provided by tour operator
- Reasons of flight delay
- Requests for personal data about the third parties
Free certificates
In some cases the airline will issue the certificates free of charge. Requests for such certificates are accepted from:
- Federal legislative or executive authorities
- Legislative and executive authorities of subjects of the Russian Federation and local self — government bodies
- Courts for handling court cases
- Lawyers for legal assistance
