On charter flights the provision of services (meals) is determined by the tour operator.
Read moreYou should ask your tour operator about this.
Please contact the tour operator of your flight. Ticketing is handled by your tour operator.
Pets weighing up to 8 kg and with a cage are accepted for carriage in the cabin.
Read moreYou can get the information from the tour operator of the flight.
For clarification on the rules for transportation of an urn with ashes or human remains (cargo 200) on Red Wings JSC flights, passengers should send a request to feedback@flyredwings.com , indicating the subject of the transport in the subject line.
Transporting sporting or hunting weapons, military weapons and their spare parts, or ammunition is permitted only if the passenger has the appropriate documents for the right to carry weapons and a travel document (mandate). Accepted for carriage only with Red Wings JSC's prior approval. Write a request on the feedback form or contact the Red Wings Contact Centre.
Read moreCan't find an answer to your question? Call: +7(495)212-12-51 (Moscow); 8-800-350-99-77 (toll-free within Russia) or contact us.
Still have questions?
Please do not hesitate to contact us
Enter the passenger last name (in latin characters) and the booking code. You can find it in the itinerary receipt sent to your email after booking.
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