In accordance with the Ministry of Transport of the Russian Federation Order you need to provide an itinerary receipt, boarding pass and a receipt to prove your expenses.
For foreigners, stateless persons and refugees:
You can order a transportation confirmation certificate.The service is not free of charge.
You can reprint the itinerary receipt of your ticket from the My Bookings service if the ticket was purchased online, via the Contact Centre or authorized agencies.
Still have questions?
Please do not hesitate to contact us
Enter the passenger last name (in latin characters) and the booking code. You can find it in the itinerary receipt sent to your email after booking.
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